Mayo begins curb-side pickup for prescriptions, medical supplies

To improve service for all patients and to adhere to social distancing requirements, several Mayo Clinic Pharmacies and Mayo Clinic Stores are now offering curbside service including locations in Albert Lea, Austin, Cannon Falls, Owatonna, Red Wing and Rochester.

When people arrive at these buildings with a pharmacy request, they will receive direction from Mayo staff to obtain their medication.

Here is how curbside pickup for prescriptions or medical supplies will work, according to a news release:

• When patients arrive at a Mayo Clinic Pharmacy location to pick up a prescription, they will pull up to the main clinic entrance and park their vehicle. Designated parking will be provided.

• Patients will call pharmacy staff to inform them that they have arrived. Phone numbers are provided at each site. Patients should be prepared to give the following information: patient name, date of birth, color and make of vehicle. If patients do not have a phone, they can come to the entrance door of the pharmacy. Patients can enter the building, but they should not enter the pharmacy.

• A staff member will provide further instructions regarding payment and deliver medications to patients’ vehicles when the orders are ready.