Mayo - No walk-in appointments at same-day clinics

Until further notice, all same day clinics at Mayo Clinic Health System in Southeast Minnesota will have a “no walk-in appointment” policy for everyone’s safety, Mayo said in a news release.

This applies to patients with and without COVID-19 symptoms. All patients are asked to “call first” before visiting a Mayo Clinic Health System location or, in the event of an emergency, immediately call 9-1-1 or visit their nearest Emergency Department.

When patients with COVID-19 symptoms “call first,” they will be connected with Mayo Clinic’s nurse triage line for COVID-19 and given directions on next steps, such as reporting to one of the drive-through testing sites offered by Mayo Clinic Health System.

Mayo Clinic Health System wishes to thank patients for reserving Emergency Department visits for life-threatening health situations or emergencies — such as motor vehicle accidents, chest pain or shortness of breath. Keeping the Emergency Departments from becoming overly crowded will help us prevent delays for patients with life-threatening health situations and reduce the possibility of infection, Mayo said.